The Novotel Suites Luxembourg, part of the Accor Hotels group, on Avenue JF Kennedy was the first in its group to test their specific take on the suites concept. And from reviewing what is on offer, it is easy to see why the idea has since been such a phenomenal success.  It is not just through the fixtures and de- sign that the hotel tries to make guests feel more at home: “We also want to make a stay more welcoming, like coming back to a place where you belong, so we run a small dedicated team of about 20 people here and especially in the reception and bar, we make it our job to get to know guests staying with us for some time, and to remember guests who’ve stayed with us before,” she adds.