Making guests smile, again and again
TEXT: KARIN VENEMA | PHOTOS © RADISSON BLU HOTEL
The newly opened Radisson Blu Hotel in Bruges only employs the most enthusiastic staff and empowers them to create memorable moments for the guests. “Our aim is to become the best hotel in Bruges. We are not there yet, but we are going all out to get there,” smiles Patrick D’Hoore, general manager at the hotel.
The Radisson Blu Hotel is located in the heart of Bruges and has a total of 109 rooms and suites, all beautifully designed with the comfort of guests in mind. Located just an eight-minute walk from the city centre, the hotel provides easy access to the best that ‘the Venice of the north’ has to offer.
The venue also boasts six meeting rooms that are equipped with state-of-the-art technology and bathed in natural light. “They are situated on the second and 12th floors and offer a beautiful view of Bruges,” says D’Hoore. “For us, every moment matters. When we hosted the launch of a new product for a pharmaceutical company, they almost completely refurbished our hotel to achieve the right atmosphere. It was hard work, lots of fun and, above all, a great success. I am proud to say that they have already booked for their next event.”
The hotel’s cosy BlackSwan restaurant has a multitude of local and Belgian dishes on the menu that are prepared by the dedicated chef and served with a smile. “Our staff form the heart of the hotel. At the end of the day, all hotels have beds and showers. It’s the staff and their involvement that makes the difference: every encounter with a guest is a chance to make them smile. And if we can make our guests smile again and again, we will become the best hotel in Bruges!” concludes D’Hoore.