Arrive a visitor, depart a local. That is hotel Andaz Amsterdam Prinsengracht in a nutshell. As part of the famous Hyatt Hotels Corporation the hotel now has a younger sister after the opening of Hyatt Regency Amsterdam back in April. Where Andaz aims for leisure guests, Hyatt Regency has business in mind. Yet both run on the same principles where ‘guest engagement’ is highly valued. We visit the two hotels with director of sales and marketing Onno Muller. It is a perfect tagline to describe the Andaz Hotel: arrive a visitor, depart a local. It has a homely feeling compelling you to invite your friends over for a beer and preferably one that is from around here.