Entering Stout! is like entering an art gallery with a sleek design and lounge music playing, but this is also due to the big photographs of famous Dutch photographer Carli Hermes, decorating the walls. For about 13 years now, Menno Berkhout has run Stout!, an Amsterdam restaurant in the Jordaan neighbourhood. Business is going well. Even on a regular Wednesday night it is a full house. But what is his secret? Owner Berkhout says: “You don’t just dine at Stout! It’s an overall experience when your reserve a table with us. All too often we hear bad stories about impolite waiters serving in Amsterdam bars and restaurants. We try to make a difference.